A Letter Regarding COVID-19 from Smarttech247’s Management Team

Raluca Saceanu

Raluca Saceanu

A Letter Regarding COVID-19 from Smarttech247’s Management Team

The world is grappling with an issue of enormous scale and human impact, and our hearts go out to all who have been affected by the outbreak of coronavirus (COVID-19). 

Even in times like these, cybersecurity doesn’t stop and we have a mission to keep protecting our customers – as usual and with no interruption. In the past week, we have seen a big spike in malicious activity surrounding Coronavirus (i.e. Cybercriminals are now using COVID-19 as a theme for phishing lures – emails containing documents with guidance from HR departments, emails from distribution companies selling masks, gloves, and other protective equipment etc. We have also observed at least cases where reference to COVID-19 has been leveraged by possible nation-state actors).

We will not stop protecting our customers. We have made investments in our technology infrastructure and business continuity planning to ensure we can operate all our systems and processes remotely with no interruption to normal service levels. This will ensure we will be able to provide you with seamless service as we have decided to switch to a remote working model as of Friday, March 13th 2020.

Thanks to the preparation work and the support of our worldwide team, we have confidence in our business continuity plans and our ability to continue to support our customers and partners through the COVID-19 pandemic. 

Thank you for your continued trust in Smarttech247; as always, we remain committed to supporting your business with an unparalleled level of service. We are committed to being there for our employees, customers and partners, and will continue to keep you informed as the situation evolves. We wish you and all those affected good health and continued safety. If you have any questions, please contact us at any time.

Raluca Saceanu

Raluca Saceanu