Gartner's 2024 MDR Market Guide, Decoded

Peer Review

Gartner brand name text logo in white with registered trademark symbol.
5-star rating
4.8

Proven Trust

Dark blue circle with two overlapping checkmarks, one green and one light blue.
ISO 27001 text with a globe outline symbol on a black background.
2025 winner badge for Cyber Security Excellence Awards with gold and black design.

Too many services market themselves as MDR without delivering the core capabilities. This guide pairs Gartner's 2024 findings with Smarttech247's real-world perspective on what good MDR actually looks like. Covers:

  • Gartner's must-have MDR capabilities: 24/7 analyst coverage, remote containment, unlimited investigation depth
  • Why exposure management is projected to make up 50% of MDR findings by 2028, up from just 10% today
  • How identity has become the primary attack surface, and why MDR must adapt to it
  • What separates real MDR from repackaged alerting
  • Vendor selection criteria and questions to challenge inflated claims

Smarttech247, Featured in Gartner's Market Guide

Smarttech247 is featured in Gartner's 2024 Market Guide for MDR. VisionX gives clients full visibility into detection logic, ticket flow, and response timelines, not just raw alerts.

  • Rated 5.0 on Gartner Peer Insights across evaluation, delivery, planning, and service capabilities
  • Full transparency into detection logic, analyst actions, and escalation
  • Built to bridge the gap between outsourced MDR and internal security teams

Who This Guide is For

CISO / Head of Security

This guide decodes Gartner's 2024 MDR Market Guide and pairs it with Smarttech247's own take on what good MDR actually delivers.

IT Director / Head of IT

Too many services get marketed as MDR without the core capabilities. This guide gives you the must-have list to hold vendors against.

Procurement / Vendor Risk Lead

Vendor selection criteria and questions to challenge inflated claims sit right in this guide, built for exactly this stage of the buying process.