Smarttech247 is an elite-level Splunk partner with deep expertise across Splunk ES Premier, UEBA, and SOAR. This partnership gives clients direct access to advanced Splunk capabilities, proven detection engineering, and operational best practice delivered as a fully managed MDR service. As an elite partner, Smarttech247 has access to Splunk's product roadmap, technical support resources, and joint go-to-market programmes. For clients this means faster onboarding, access to Splunk-certified engineers, and a managed service backed by a partnership with direct access to Splunk expertise. It also means Smarttech247 clients are positioned on the leading edge of the Cisco and Splunk platform convergence into a unified SIEM and XDR offering.

Splunk's retrospective search capability is one of its most powerful features for threat hunting. Unlike SIEMs that archive logs into cold storage after a short retention window, Splunk allows analysts to search across years of historical log data when investigating long-dwell-time intrusions. Smarttech247 uses this capability during proactive threat hunting campaigns, searching for indicators of compromise that may have been present in the environment before detection rules were in place. This is critical when investigating sophisticated intrusions where attackers establish persistence weeks or months before acting. The ability to retrospectively hunt across your full log history often reveals the true scope of an incident that point-in-time detection alone would miss.

Yes. Smarttech247 integrates Cisco XDR alongside Splunk as part of its unified MDR service. Network telemetry from Cisco infrastructure including Firepower IPS, Umbrella DNS, Duo identity, and ISE feeds into Cisco XDR and then into Smarttech247, providing a complete network-to-endpoint threat picture alongside Splunk's SIEM data. This is particularly valuable for organisations with significant Cisco network infrastructure, as it allows existing telemetry to become a detection source without additional tooling cost. Smarttech247 correlates signals across both platforms so that threats spanning network, identity, and endpoint are surfaced as complete attack chains.

Smarttech247 manages your Splunk ES deployment end to end. This covers index configuration and data model acceleration, correlation search development and tuning, notable event management, and SOAR playbook development and operation. Our 24/7 SOC monitors all Splunk alerts, triages detections, and responds to incidents using native Splunk SOAR automation. We also conduct weekly correlation search reviews, false positive reduction, and ongoing rule updates to ensure the platform continuously improves. You retain full visibility into your Splunk environment through VisionX while Smarttech247 handles all day-to-day operation.

Premier+ is Smarttech247's Splunk-powered MDR service, built specifically on Splunk ES Premier. It combines Splunk's SIEM, UEBA, and SOAR into a single fully managed service, with 24/7 SOC coverage, detection engineering, and unified visibility through the VisionX platform. Rather than simply monitoring Splunk alerts, Smarttech247 operates the entire platform on your behalf, handling detection engineering, correlation search tuning, UEBA configuration, and SOAR playbook management. The result is faster detection, consistent response, and measurable security outcomes without adding operational burden to your team.