Patching alone does not close the gap; an environment can be patched within the hour and still be vulnerable to an attacker already inside. Once a foothold exists, what determines the outcome is how fast that presence is detected and contained, not how quickly the next patch cycle runs. This is why our manufacturing clients are covered by 24/7 detection and pre-authorised response rather than relying on patch schedules alone.

Across Trivium Packaging's 57 locations and roughly 50 manufacturing plants, Smarttech247 has caught 1,401 threats with zero critical incidents reaching production, and helped drive phishing reporting up by more than 80 percent with no drop in reporting accuracy. Trivium's own security team, spread thinly across Europe and the US, gained the round-the-clock coverage it could not sustain alone.

NIS2 puts the compliance burden on every site, not one group policy document. We help manufacturers gather and evidence detection and response readiness at plant level, so boards can demonstrate the same standard of monitoring, incident reporting, and recovery testing across every location, not just the ones with dedicated security staff.

We integrate directly with Claroty, Armis, and Forescout to bring the platforms running your operational technology into the same detection and response picture as your IT estate. This means a compromised PLC, HMI, or industrial network segment is investigated and contained using the same pre-authorised playbooks as an IT incident, rather than sitting in a separate, unmonitored silo.

Yes. Where pre-authorised containment playbooks are in place, our SOC can isolate a high-confidence compromised system immediately, without waiting for a phone call or sign-off. This is built specifically for manufacturing, where a 3am ransomware detection cannot wait for a morning approval chain. Every action taken is logged, reversible, and reported back to your team.