Most environments are live within days of engagement. Smarttech247 handles the full onboarding process — agent deployment, policy configuration, exclusion tuning, and log source verification — so your team does not need to manage the technical setup. Once deployed, our SOC begins 24/7 monitoring immediately, with detection engineering and false positive reduction ongoing from day one. The timeline varies depending on environment size and complexity, but our Partner Services Delivery designation means we have a well-tested deployment process built specifically for Falcon.

As CrowdStrike's Partner Services Delivery partner in Ireland, Smarttech247 provides the expert delivery layer that MSPs can rely on to extend Falcon protection to their end customers — without needing to build specialist security capability in-house. MSPs working with Smarttech247 can offer their customers CrowdStrike implementation, onboarding, and 24/7 managed security operations, backed by certified Falcon expertise and a dedicated SOC. This allows MSPs to deliver enterprise-grade security services confidently and at scale.

Smarttech247 manages four core Falcon products: Falcon Insight XDR for AI-powered endpoint and cross-domain detection, Falcon NG SIEM for next-generation log ingestion and threat correlation, Falcon Identity Threat Protection for real-time detection of credential-based and lateral movement attacks, and Falcon Intelligence for adversary-grade threat intel enrichment. All four are operated by our 24/7 SOC team, with continuous tuning, policy management, and incident response included.

Yes. Smarttech247 onboards alongside your existing Falcon deployment — there is no rip-and-replace involved. Our SOC team layers 24/7 analyst coverage, detection engineering, and SLA-tracked incident response on top of your current Falcon instance. Most clients are live within days of engagement. This is one of the most common starting points for organisations that have invested in Falcon but want the operational expertise to get full value from it around the clock.

Smarttech247 has joined CrowdStrike's Partner Services Delivery programme as its first Ireland-based partner. This means Smarttech247 is the only organisation in the Republic of Ireland currently delivering CrowdStrike implementation, onboarding, and fully managed security operations at this level. Organisations and MSPs in Ireland that want to deploy and operate the Falcon platform can work with Smarttech247 as their designated delivery partner, backed by CrowdStrike's formal programme endorsement.