Smarttech247 MDR for IBM

Smarttech247 has deployed IBM QRadar for numerous existing clients as the SIEM backbone of their MDR service — operating it on a shared, multi-tenancy basis that distributes infrastructure cost while maintaining strict data isolation per client.

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What we sell

— IBM QRadar SIEM (on-premises, multi-tenant): Smarttech247 operates and manages QRadar deployments on behalf of clients. All log source onboarding, custom rule development, offence tuning, and QRadar administration is handled by our engineering team. Clients benefit from an enterprise SIEM without the operational overhead of running it themselves.

— IBM Watson for Cybersecurity (AI assistant): Watson AI assists analysts during complex threat investigations by surfacing relevant threat intelligence from IBM X-Force, contextualising indicators of compromise, and recommending investigation paths — reducing analyst time on complex cases by up to 60%.

— IBM Guardium (Data Security): Database activity monitoring and data compliance capabilities for clients with strict data governance requirements, particularly in financial services and healthcare sectors.

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Why This Matters for Clients

• Clients who have invested in QRadar receive expert managed operation — preventing the common failure mode of an expensive SIEM that generates noise rather than insight.

• Multi-tenant QRadar architecture means clients benefit from enterprise-grade infrastructure at a fraction of the cost of sole-tenancy deployment.

• Watson AI materially improves analyst efficiency on the most complex cases, ensuring rapid triage even during high-volume attack scenarios.

• Guardium provides the database-level audit trail required for PCI DSS, GDPR Article 32, and NIS2 demonstrable compliance.