Smarttech247 MDR for Crowdstrike

CrowdStrike is Smarttech247's primary strategic EDR/XDR partner and one of the defining components of our endpoint MDR service. The Falcon platform's AI-driven detection and NG SIEM capabilities create a powerful foundation for fast, high-confidence threat response. We transact Crowdstrike, implement and support it with SOC and Incident Response using EDR/XDR/Identity.

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Products

— Falcon Insight XDR: AI-powered endpoint and cross-domain detection. Smarttech247 operates Falcon on behalf of clients — managing agent deployment, policy configuration, exclusion tuning, and detection response. Smarttech247 adds cross-client threat intelligence and SLA-tracked analyst workflows on top of Falcon's native telemetry.

— Falcon NG SIEM: Next-generation SIEM built natively on the Falcon platform, using a single lightweight agent for both endpoint detection and log ingestion. Smarttech247 streamlines NG SIEM onboarding, removing typical teething pains around ingestion configuration and early-stage false positive tuning.

— Falcon Identity Threat Protection: Real-time detection of identity-based attacks including pass-the-hash, pass-the-ticket, Kerberoasting, and Golden Ticket attacks. Identity signals from Falcon are correlated with endpoint activity by Smarttech247 to surface complete attack chains.

— Falcon Intelligence: Adversary-grade threat intelligence with profiles of 200+ tracked threat actors. This intelligence enriches Smarttech247 alerts with attribution context and feeds proactive threat hunting campaigns targeting adversaries known to target the client's industry.

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Why This Matters for Clients

• CrowdStrike is consistently ranked as a Leader in the Gartner Magic Quadrant for Endpoint Protection Platforms. Smarttech247 delivers the managed operational layer that converts the platform's capability into consistent security outcomes.

• Behavioural analytics and AI detection surface attacker techniques that signature-based tools miss entirely, including fileless malware and living-off-the-land attacks.

• NG SIEM's single-agent approach simplifies deployments significantly — no separate SIEM agent required alongside the EDR agent.