MDR
Solutions
Partners
About
Resources
Strategic Partners
Joint MDR Offering
Smarttech247 MDR for IBM
Smarttech247 manages IBM QRadar, Watson for Cybersecurity, and Guardium — 24/7 SOC coverage, custom rule development, and AI-assisted incident response. Enterprise SIEM, fully managed.
24/7
SOC coverage
<15m
Mean time to detect
NIS2
Reporting support
GDPR
Breach notification
Featured case study
Strengthened Threat Detection and Unified Network Visibility
How RCSI strengthened threat detection and unified network visibility across a complex, distributed university environment.
Read case study
Case study
Top Security Challenges Facing the Education Sector
Learn how Abtran improved threat detection, data visibility, and compliance with GDPR, PCI, and ISO 27001 using a SIEM solution.
Peak Season Amplifies Every Risk
Ransomware groups deliberately time attacks around Black Friday and major sale events — when pressure to restore is highest and teams are stretched.
.svg)
POS and payment skimming
Magecart-style attacks on checkout flows can run undetected for months, exfiltrating card data at scale.
Ransomware targeting operations
ERP, WMS, and supply chain platforms are high-value targets. An attack during peak trading creates immediate pressure to pay.
Data breach & PCI-DSS exposure
Payment card data and loyalty databases represent significant breach liability. PCI-DSS requires demonstrable detection and response.
Go Deeper.
Read Smarttech247 Research into MDR for Retail
Managed Detection and Response (MDR) services have emerged as a crucial tool for retailers to safeguard their customer data. These articles explore the importance of MDR for retail, how it works, and the benefits it offers in protecting customer data.
View more insights
Smarttech247 MDR and SOC Capability
Smarttech247 doesn’t operate as a black box. Our MDR service is analyst-led, giving you direct access to experts who understand retail and ecommerce systems and can provide real-time context during investigations.
MDR for Email & Identity
BEC and credential theft are the most common retail breach entry points. MDR coverage detects account takeover before it reaches payment systems.
Learn moreThreat Intelligence
Our analysts track fraud groups and ransomware operators who target retail — including those who coordinate attacks around peak trading windows.
Learn moreCompliance & PCI-DSS
PCI-DSS, GDPR, and data protection obligations all require documented evidence of active monitoring. We keep controls audit-ready without adding overhead.
Learn moreSee Everything, From One Place
VisionX sits on top of your existing SIEM and gives you a single operational view of your retail environment — live incidents, risk scores, log coverage across ecommerce, POS, ERP and cloud, and SLA performance in one place. Your tools stay. Your visibility improves immediately.
Single pane of glass
Ecommerce, POS, ERP and cloud — unified view across your full retail estate
Ecommerce, POS, ERP and cloud — unified view across your full retail estate
Live incident view
Enriched incidents and risk scores in real time — no need to interrogate the SOC directly
Enriched incidents and risk scores in real time — no need to interrogate the SOC directly
PCI-DSS ready records
Incident documentation structured for PCI-DSS and GDPR reporting from day one
Incident documentation structured for PCI-DSS and GDPR reporting from day one
.png)
Stop Phishing Before it Reaches Your Payment Systems
Email is the fastest path from attacker to employee — and in retail, a single successful phish can mean compromised credentials, fraudulent payment authorisation, or a BEC attack that redirects supplier payments. NoPhish is Smarttech247's intelligent phishing response solution, built into Microsoft 365 and connected directly to VisionX.
A single button in Microsoft 365 lets any employee report a suspicious email instantly. No plugins, no configuration overhead, no helpdesk ticket.
NoPhish automatically analyses headers, URLs, IPs, and attachments, enriching every report with contextual threat intelligence. High-risk phishing campaigns are prioritised and surfaced to your SOC analysts immediately.
VisionX correlates user reports with Microsoft Defender for Office 365 telemetry to map attack scope, automate containment, and close the loop from detection to protection
Explore Our Retail Resources
Whether your organization’s assets are stored in the cloud, on-premises, or in a hybrid environment, we detect and contain cyber threats that other MDR providers miss.
Webinar
AI Technology
AI Threats
AI in Cybersecurity for Retail
Discover how AI strengthens cybersecurity in retail, protecting customers and supply chains while improving detection and compliance.
Webinar
Phishing
Leadership
Seasonal Cybersecurity Risks for Retail
Experts discuss retail cyber risks during peak season, covering GenAI, identity security, threat intelligence, phishing surges, and breach communication.
Webinar
Ransomware
Identity
Seasonal Cybersecurity Risks for Retail
Experts discuss retail cyber risks during peak season, covering GenAI, identity security, threat intelligence, phishing surges, and breach communication.
Common Questions About
Securing Retail and Ecommerce
No items found.
Ready to talk to our retail security team?
No obligation — 30-minute briefing on your threat exposure